Term And Condition

Terms and Conditions

Effective from [Insert Date], this document outlines the terms and conditions governing the use of the website and services of Sainex Metals & Minerals Pvt. Ltd. By accessing or using our website (www.sainexmetals.com), you agree to comply with and be legally bound by the following terms. If you do not agree to these terms, you should not access this website or use any of our services.

Sainex Metals & Minerals Pvt. Ltd., established in the year 2020, is a reputable manufacturer and supplier of high-quality ERW stainless steel pipes and fabricated steel products. Our company operates from Barbil, Keonjhar, Odisha, India, with our manufacturing facility located at Bhusgaon, Bhadrasahi. We specialize in stainless steel pipes in grades SS 202, SS 304, and SS 316L with finishes ranging from matte to mirror polish. In addition, we undertake fabrication work such as gates, grills, railings, and customized accessories tailored to client needs.

By visiting our website, users confirm they are above the legal age and have the authority to enter into a contract. The use of this site must be in good faith and within the boundaries of the law. Any attempt to misuse, hack, interfere, or extract data from our site in an unauthorized manner is strictly prohibited and may lead to legal action.

All the content available on this website, including but not limited to text, images, logos, graphics, brochures, and design elements, is the intellectual property of Sainex Metals & Minerals Pvt. Ltd. and is protected under Indian and international copyright laws. Unauthorized use, copying, reproduction, distribution, or modification of any material on this site for commercial purposes is strictly not permitted without prior written consent from the company. However, users are allowed to download and print materials for personal, informational use only.

We strive to provide accurate and updated product information, pricing, and specifications on our website. However, Sainex Metals & Minerals Pvt. Ltd. does not guarantee the completeness or accuracy of the content at all times. Products may be subject to updates, technical modifications, and availability changes without prior notice. All images shown on the website are for illustrative purposes, and the actual product may vary in appearance or specification.

Any communication through the website, such as inquiries, requests for quotations, or feedback, does not constitute a legally binding agreement until explicitly confirmed in writing by our team. Pricing mentioned in quotations is typically valid for a limited time and may be revised based on market conditions. An order is only considered confirmed once we receive written acceptance from the client along with any necessary advance payments.

All payments must be made through secure and agreed channels as instructed by Sainex Metals. The company is not responsible for any loss incurred due to fraud or third-party redirection. Delays in payment may lead to suspension of services or imposition of penalties. Ownership of the goods remains with Sainex Metals until full payment has been received.

Shipping timelines are always estimated and we aim to dispatch goods as per the scheduled date. However, delivery delays due to circumstances beyond our control, such as transportation strikes, extreme weather conditions, or government restrictions, are not the responsibility of the company. Once goods are dispatched from our premises, the responsibility of damage or loss shifts to the buyer.

We provide assurance on the quality and durability of our products. Our stainless steel pipes come with a surface finish guarantee under standard usage conditions. However, any misuse, tampering, improper storage, or unauthorized modifications will void any assurances or warranties. The company does not cover indirect damages or third-party liabilities arising from the usage of our products.

Any feedback, suggestion, testimonial, or content submitted by users on our website, unless marked confidential, may be used by Sainex Metals for marketing, promotional, or service improvement purposes without compensation to the user. We maintain user privacy as outlined in our Privacy Policy, and personal data submitted through forms or communications will be handled securely and responsibly.

Our website may contain links to third-party sites for reference or convenience. We are not responsible for the content, accuracy, or privacy practices of such external websites and users are advised to read their respective terms before engaging with them.

Sainex Metals & Minerals Pvt. Ltd. shall not be held liable for any direct or indirect damages resulting from the use or inability to use our website or services, including delays, technical failures, or data losses. All interactions with the website and company are subject to Indian law, and any disputes shall be resolved under the jurisdiction of courts in Keonjhar, Odisha.

We reserve the right to amend these terms and conditions at any time without prior notice. The updated version will be posted on this page with the revised effective date. Continued use of the website after such updates constitutes acceptance of the modified terms.

For any questions or clarification regarding our terms and conditions, you may contact us at the following:

Sainex Metals & Minerals Pvt. Ltd., Ward No‑4, Sree Ram Nagar, Barbil, Keonjhar, Odisha – 758035. Factory: Plot No. 273/1207 & 273/1222, Bhusgaon, Bhadrasahi, Barbil, Odisha – 758035. You may also reach us via email at sales@sainexmetals.com or by phone at 93376 49996, 94377 13727, 94377 64967, or 82495 50107.